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Technology & Communication

How to answer the phone

Practice answering a phone call: look at who is calling, greet the person, listen, and end the call politely.

How to answer the phone: step-by-step guide

Answering the phone is the same few steps every time. Watch the video, then practice with someone you know.

  1. Listen for the ring and pick up the phone or find it in your pocket.

  2. Look at the screen to see who is calling.

  3. Tap the green answer button, or slide it if the screen is locked.

  4. Hold the phone to your ear and say hello with your name.

  5. Listen to the person, then answer their question or take a message.

  6. Say goodbye at the end, then tap the red button to hang up.

Helpful tips

  • If you do not know the number, it is okay to let it go to voicemail.
  • Keep a pen and paper nearby in case you need to write something down.
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